The Basic Comfort Plan covers just about anything that’s likely to go wrong with your system and includes our annual tune-up to increase your system’s longevity and performance.
Approved will repair or replace during the life of this agreement, at no extra charge to our customer, any of the following parts, which may become defective due to normal use or wear and tear.

The Premium Comfort Plan includes everything in the Basic Comfort Plan plus the significant addition of the following major parts and services:

Both plans include a full tune up and full vacuuming of the chimney base and boiler.

1. An Approved tune-up will be performed once during the service agreement term during regular hours, between March 1 and September 30. No tune-ups will be performed after September 30. The annual tune-up includes the following:
   • Test and adjust burner for maximum efficiency
   • Install new air filters, oil filter cartridge and burner nozzle, if necessary
   • Inspect combustion chamber
   • Clean and check electrodes and nozzle assembly
   • Oil all motors on burner, fans and circulators
   • Safety checks on all operating controls
   • Check Bioheat® fuel tank
2. Labor costs are covered for the repair and replacement of listed parts only.
3. Open 7 days a week during the winter from 8AM – 10PM. Open 6 days a week during the off-season (closed Sundays) from 8AM- 7PM.
4. Exclusions: This agreement does not cover parts or labor under these circumstances:
   • Parts needing repair or replacement that are not expressly included in this agreement (see parts list)
   • Lack of Bioheat® fuel when delivery has been delayed due to delinquency in payments or when customer is not on automatic delivery
   • Failure of customer to maintain proper boiler water level or pressure
   • Customer leaving emergency switch in “off” position
   • Customer setting thermostat too low to call for heat
   • Air in baseboard heaters or in radiators
   • Repairs/work needed for piping that is not related to the heating system
   • Repairs/work needed for plumbing conditions related to boiler
5. This agreement does not cover repair or replacement of obsolete parts, such as certain zone valves, circulators, and combustion chambers, which are not available through regular sources of supply.
6. If all Bioheat® fuel requirements (700-gallon minimum) are not purchased from Approved, this agreement is void.
7. This agreement does not cover repairs needed as a result of acts of God, fire, flooding, or other water damage, etc.; repairs needed as a result of ordinary wear and tear are covered.
8. There shall be no liability for any reason on the part of Approved for work done by anyone else, unless such person is authorized in writing by Approved to perform such work or furnish parts.
9. This agreement reflects prices for residential systems only. Rates for commercial systems are available on request.
10. The length of this agreement is one year. It will automatically renew each year unless we are notified of cancellation in writing 30 days before the renewal date.
11. There shall be no refunds on any unexpired portion of this agreement.
12. This service agreement is transferable upon sale of the home to new owners.
13. All service contracts are subject to equipment inspection.
14. Service contracts are issued only to customers enrolled in automatic delivery of Bioheat® fuel from us.